We are growing our commercial team and looking for a Customer Success Manager to help drive our expansion.

Reporting to our CCO, you'll support client relationships, assist with onboarding, track customer engagement, and ensure client satisfaction. You’ll be joining a fast-growing, collaborative team spread across our Oslo, Berlin, and London offices.

At Veyt, we’re always looking for ways to improve — both as a team and as individuals. We believe in continuous growth and strive to be a little better tomorrow than we were yesterday.

About Veyt
Specialising in data, analysis, and insights for all major low-carbon and renewable energy markets, Veyt operates at the heart of evolving green industries. Our team includes leading experts on carbon and renewable energy markets, offering end-to-end insights across value chains.

As an independent market intelligence provider, our vision is to empower decision-makers in the journey toward a net-zero world. We support this with data, predictive analytics, and market forecasting to guide smarter decisions. Our clients span multiple sectors, including energy producers, traders, brokers, investors, financial analysts, and large-scale industrial players.

About the Role
We're looking for a Customer Success Manager who’s eager to grow with us. This is a fantastic opportunity to join a fast-paced, high-impact team where your work will contribute directly to client satisfaction, retention, and long-term growth.

This role is perfect for someone looking to kickstart a career in customer success at the intersection of tech and climate. You’ll be part of a company that combines cutting-edge data tools with deep expertise in the energy transition — helping clients navigate complex markets while supporting global sustainability goals.

The role is based in Oslo, but we offer flexible remote work as part of our agile work policy.

Key Responsibilities

• Manage inbound queries via CRM and email, ensuring timely responses and accurate customer records.

• Proactively reach out to clients for contract renewals, supporting retention and recurring revenue growth.

• Coordinate interactions between clients and our analyst team, ensuring a smooth and professional experience.

• Support onboarding of new clients, helping them quickly access the value of Veyt’s solutions.

• Engage with clients via online meetings and at in-person events (e.g. trade shows and conferences).

• Collaborate with internal teams (analyst, marketing, tech, finance) to resolve customer queries efficiently.

What We’re Looking For

• Bachelor’s degree in Business, Marketing, or a related field – or equivalent relevant experience.

• Prior B2B customer service or customer success experience is a plus – but motivation and eagerness to learn are just as important.

• Excellent communication and interpersonal skills, with the ability to connect with stakeholders at all levels.

• Proactive mindset with a focus on delivering great customer experiences.

• Comfortable using CRM systems to track and manage customer interactions.

• Fluency in English; additional European languages are a bonus.

Veyt is an equal opportunity employer. We hire talented people and believe that diversity makes us stronger. If this role excites you and aligns with your skills, we encourage you to apply!